Sales Policy | Openali

Effective Date: March 5, 2025

At Openali, we are committed to providing our customers with high-quality men’s footwear and a seamless shopping experience. This Sales Policy outlines the terms and conditions related to purchases, pricing, promotions, and order processing. By placing an order on our website, you agree to the terms outlined below.

1. Pricing and Payment

All prices displayed on Openali are in USD unless otherwise stated. Prices are subject to change without prior notice, but any changes will not affect confirmed orders.

We accept the following payment methods for secure transactions:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Buy Now, Pay Later options (where available)

For security reasons, all payments are processed through encrypted payment gateways, ensuring your personal and financial information remains safe.

2. Order Processing and Confirmation

Once you place an order, you will receive an order confirmation email with your purchase details. Orders are typically processed within 1-3 business days.

  • If an item is out of stock after purchase, we will notify you immediately and offer alternatives or a full refund.
  • Orders cannot be modified after confirmation, but you can cancel your order if it has not yet been shipped.

3. Shipping and Delivery

We offer fast and reliable shipping across the United States and select international destinations. Shipping rates and estimated delivery times are provided at checkout based on your location.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-4 business days
  • International Shipping: 7-15 business days (varies by country)

Once your order is shipped, you will receive a tracking number via email to monitor delivery status. Please ensure your shipping details are accurate to avoid delays.

4. Promotions, Discounts, and Coupons

At Openali, we offer exclusive promotions and discount codes to enhance your shopping experience.

  • Promotional codes must be entered at checkout and cannot be applied after order confirmation.
  • Discounts cannot be combined unless specified in the promotion terms.
  • Promotions may have expiration dates and are subject to availability.

If a promotion applies to a product after you have purchased it, we cannot retroactively apply the discount.

5. Sales Tax and Duties

Sales tax is automatically calculated at checkout based on your shipping address. For international orders, customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and will not be covered by Openali.

6. Order Cancellations

Orders can be canceled within 12 hours of purchase if they have not yet been processed for shipment.

To request a cancellation, please contact our customer service team at info@openali.xyz or call 716-609-1766 as soon as possible.

If your order has already been shipped, you will need to follow our Return & Refund Policy to initiate a return.

7. Defective or Incorrect Orders

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with your order number and a photo of the issue.

  • We will provide a free replacement or issue a full refund (including shipping costs).
  • If a return is required, we will provide a prepaid return label for your convenience.

8. Non-Returnable and Final Sale Items

Certain items may not be eligible for return or exchange, including:

  • Gift cards and promotional items
  • Customized or personalized footwear
  • Clearance or final sale products

For more details, please refer to our Refund and Return Policy.

9. Google AdSense Compliance and Policy Updates

We ensure that our Sales Policy is transparent and adheres to Google AdSense guidelines to provide a safe and trustworthy shopping environment.

Openali reserves the right to update this policy at any time without prior notice. Customers are encouraged to review this page regularly for any changes.

Last Updated: March 4, 2025

10. Contact Us

For any inquiries regarding sales, orders, or policies, feel free to reach out to us:

📍 Address: 3661 Nuzum Court, Buffalo, New York, United States
📞 Phone: 716-609-1766
📧 Email: info@openali.xyz
🌐 Website: Openali

Thank you for choosing Openali – where quality, style, and customer satisfaction come first! 🚀